At Wigsical, we want you to be completely satisfied with your purchase. If you change your mind or are dissatisfied with your wig, our straightforward return and exchange policy ensures that you can shop with confidence. We are committed to providing a hassle-free experience for returns and exchanges, making your satisfaction our top priority. Tags must be intact and wigs unworn. Buyer pays for the return shipping fee but a replacement wig will be sent to you free of charge.